Effective Date: 12/03/2024
Last Updated: 12/03/2024

Lumina Digital Marketing Agency ("we," "our," or "us") is committed to protecting the privacy of our clients, website visitors, and community members. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, luminadigitalmarketingagency.com, or use our services. Please read this policy carefully to understand our practices regarding your personal information.

Information We Collect

1. Information You Provide to Us

We may collect personal information directly from you when you:

• Contact us through our website, email, or phone.
• Submit forms, such as inquiry forms or service agreements.
• Sign up for newsletters, consultations, or services.

This information may include:

• Your name, email address, phone number, and company name.
• Payment details for transactions.
• Any additional information you provide through correspondence or surveys.

2. Automatically Collected Information

When you visit our website, we may collect certain information automatically, including:

• IP address, browser type, and operating system.
• Pages you visit, time spent on the website, and other analytics.
• Cookies and tracking technologies to enhance user experience.

How We Use Your Information

We use the information we collect for the following purposes:

1. To provide, operate, and maintain our services.
2. To respond to inquiries, schedule consultations, and manage client relationships.
3. To process payments and transactions.
4. To improve our website, services, and marketing efforts.
5. To send newsletters, promotions, or updates you’ve opted to receive.
6. To comply with legal obligations and enforce our terms.

How We Share Your Information

We do not sell your personal information. We may share your information with trusted third parties, including:

• Service Providers: For payment processing, website hosting, email marketing, and analytics.
• Business Partners: To fulfill joint marketing or collaborative services.
• Legal Compliance: When required by law or to protect our rights and safety.

Your Rights and Choices

1. Opt-Out: You can opt out of receiving marketing communications by clicking the "unsubscribe" link in our emails.
2. Access and Correction: You may request access to or corrections of your personal information.
3. Data Deletion: You can request that we delete your data, subject to legal or contractual obligations.

To exercise these rights, contact us at info@luminadigitalmarketingagency.com.

Cookies and Tracking

We use cookies and similar technologies to:

• Enhance website functionality.
• Analyze site usage and improve user experience.
• Deliver targeted advertisements or promotions.

You can adjust your browser settings to decline cookies; however, this may limit certain features on our site.

Data Security

We implement industry-standard measures to protect your data from unauthorized access, alteration, or disclosure. However, no system can guarantee complete security. Please ensure your own precautions when sharing sensitive information.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their policies independently.

Children’s Privacy

Our services are not directed to individuals under 13 years of age, and we do not knowingly collect information from children.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or applicable laws. The updated version will be posted on this page with a revised effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: info@luminadigitalmarketingagency.com
• Mailing Address: 990 Peachtree Industrial Blvd. Box 210, Suwanee, Ga 30024

By using our website or services, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Lumina Digital Marketing Agency with your information!